PRIVACY POLICY
At celvarn (“we,” “us,” or “our”), we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website celvarn.com (the “Site”), place orders, contact customer support, or otherwise interact with our services.
By accessing or using celvarn.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide, improve and personalize your shopping experience.
Personal Information
We may collect personal information when you:
· Create an account on celvarn.com
· Place an order through our Site
· Contact celvarn customer support
· Subscribe to newsletters or updates
· Participate in promotions or website activities
This information may include:
· Full name
· Email address
· Shipping address
· Billing information
· Phone number
· Order details
Technical and Usage Information
When you visit celvarn.com, we may automatically collect certain technical information, such as:
· IP address
· Browser type
· Device information
· Operating system
· Pages visited
· Time spent on the Site
This information helps us improve website performance, security and user experience.
2. How We Use Your Information
We may use collected information for the following purposes:
· Process and fulfill orders placed on celvarn.com
· Arrange shipping and delivery services
· Provide customer support for celvarn products and orders
· Send order updates and important service notifications
· Improve our products, website content and shopping experience
· Prevent fraud and protect the security of celvarn.com
· Comply with applicable legal requirements
We only use personal information for legitimate business purposes related to providing our services.
3. Cookies and Tracking Technologies
celvarn uses cookies and similar tracking technologies to improve your browsing experience on celvarn.com.
Cookies may help us:
· Remember your shopping preferences
· Maintain your shopping cart
· Analyze website traffic and performance
· Improve website functionality
· Deliver relevant content and offers
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect some features of celvarn.com.
4. Data Sharing and Disclosure
We may share personal information with trusted third-party service providers that help us operate celvarn.com and provide celvarn services, such as:
· Payment processing
· Order fulfillment
· Shipping and delivery
· Email communication
· Website analytics
· Fraud prevention
These service providers may only use your information to perform the necessary services for celvarn.
We do not sell, rent or trade your personal information to unrelated third parties. We may also disclose information when required by law or when necessary to protect our rights, safety or business operations.
5. Your Privacy Choices
You have certain rights regarding your personal information, including:
· Requesting access to the personal information we hold about you
· Requesting corrections to inaccurate information
· Opting out of promotional communications from celvarn
· Requesting deletion of your personal information where applicable
To exercise these rights or unsubscribe from communications, please contact us:
Email: service@celvarn.com
Customer Service: +1 5854606311
6. Children’s Privacy
celvarn.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to celvarn, please contact our customer service team, and we will take appropriate steps to remove it.
7. Security Measures
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure or loss.
However, no online transmission or storage system can be guaranteed to be completely secure. We continuously review and update our security practices to protect customer information.
8. International Users
Users accessing celvarn.com from outside China acknowledge that their information may be processed and transferred as necessary to provide celvarn services.
We handle personal information in accordance with applicable privacy and data protection requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in celvarn services, technology or legal requirements.
When we make updates, the revised version will be published on this page with the updated effective date. We encourage you to review this Privacy Policy periodically when visiting celvarn.com.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact celvarn:
Website Operator: Ningbo Xuzhi E-Commerce Co., Ltd.
Registered Address: Room 258, Building 4, Shanghui Building, Yunlong Town, Yinzhou District, Ningbo City, Zhejiang Province, China
Business License Entity: Ningbo Xuzhi E-Commerce Co., Ltd.
Email: service@celvarn.com
Customer Service: +1 5854606311