Contact information

We welcome all customer inquiries and feedback wholeheartedly! If you encounter any problems during shopping, including product consultation, order tracking, after-sales service, usage guidance and personalized suggestions, please do not hesitate to contact our professional support team. We offer dedicated customer service channels for all users as follows:

Official Support Email: service@celvarn.com

Customer Service Phone: +1 5854606311

Company Official Information

Website Operator: Ningbo Xuzhi E-Commerce Co., Ltd.

Registered Business Address: Room 258, Building 4, Shanghui Building, Yunlong Town, Yinzhou District, Ningbo City, Zhejiang Province, China

Legal Business Entity: Ningbo Xuzhi E-Commerce Co., Ltd.

Our customer service working hours are 9:00 AM to 6:00 PM Eastern Standard Time, Monday to Friday. We guarantee to respond to all valid customer messages within 24 to 48 business hours. For faster and more accurate problem solving, kindly provide your exclusive order number and registered email address when sending us your inquiries.